24/7 emergency line for Melrose, Malden, Wakefield, Saugus and Stoneham
(339) 216-9771
Melrose Express Plumbing service van parked on a residential street at golden hour
24/7 Emergency Line Open

Emergency Plumber in Melrose, MA, 24/7.

A burst pipe, a backed-up drain or a dead water heater does not wait for business hours, so our line does not close. Call, tell us what is happening and we send a plumber to your Melrose home or business.

  • Licensed and insured
  • Clear price before work starts
  • Same-day appointments when available

Dispatch at a glance

Emergency line24/7, every day
Home base3-5 E Foster St, Melrose
We serveMelrose, Malden, Wakefield, Saugus, Stoneham
PricingClear price before work starts

Water on the floor or no hot water?

Our emergency plumber line answers nights, weekends and holidays. If water is running where it should not, close the main shutoff first, then call.

Call (339) 216-9771
Core services

Plumbing services in Melrose, MA

Most calls to an emergency plumber in Melrose fall into a few groups: water where it should not be, drains that will not move, and hot water that has stopped. Those are the services we list first.

Every service page explains the warning signs, what a repair involves and what drives the price, so you know what to expect before you call. The full list is on our plumbing services page.

Water Heater Replacement

Failed tanks swapped out fast.

View Water Heater Replacement

Water Heater Repair

Leaks, no hot water, pilot and igniter faults.

View Water Heater Repair

Drain Cleaning

Clogged sinks, tubs and floor drains cleared.

View Drain Cleaning

Leak Detection

Hidden leaks found without guesswork.

View Leak Detection

Sewer Line Repair

Broken, rooted or sagging sewer pipe repaired.

View Sewer Line Repair

Burst Pipe Repair

Burst and cracked pipes stopped and repaired.

View Burst Pipe Repair

Toilet Repair and Installation

Overflowing, leaking and running toilets fixed or replaced.

View Toilet Repair and Installation

Sump Pump Installation and Repair

Failed sump and ejector pumps replaced or repaired.

View Sump Pump Installation and Repair
Why call us

Why Melrose homeowners call us first

1

The line is answered 24/7

A pipe that fails at 2 a.m. is still a pipe that fails. You reach a person on the emergency plumber line at any hour, including holidays.

2

A price before the work starts

We explain the problem, the fix and the cost before work begins, so you can decide whether to go ahead.

3

Home base in Melrose

We work out of East Foster Street in Melrose, and we also serve nearby towns.

4

Honest about what we do

If a job needs another trade, or a repair is not worth the money, we say so. A replacement that lasts beats three repairs that do not.

How it works

From phone call to fixed pipe

  1. 1

    Call the line

    Tell us what you see, hear or smell. If water is spreading, we talk you through the shutoff while we dispatch.

  2. 2

    We send a plumber

    We confirm the address and book the soonest slot we have. We book the soonest slot we have.

  3. 3

    You get the price

    The plumber finds the cause and quotes the repair before any work begins.

  4. 4

    We fix and clean up

    The repair is done, the area is tidied and we explain what to watch for.

What counts as a plumbing emergency

Some problems can wait for a weekday appointment, and some cannot. A burst pipe, sewage coming up a floor drain, a gas smell, a water heater leaking onto the floor and a toilet that will not stop overflowing all belong to the second group.

As a rule, if water is still spreading or a fixture is unusable, treat it as urgent and call the emergency plumber line. A slow drip under a sink can usually hold until morning if you place a bucket under it and close the fixture's shutoff valve.

If it is a gas smell

Leave the building and call the gas utility or 911 from outside. Call a plumber after the building is safe. Never flip switches or light anything while you are inside.

Before we arrive

What to do in the first five minutes

These steps limit the damage while a plumber is on the way.

  1. 1

    Stop the water

    Close the main shutoff valve, usually near the water meter in the basement. Turn it clockwise until it stops.

  2. 2

    Cut power near water

    If water is near outlets, appliances or the electrical panel, switch off power to that area only if you can reach the breaker while standing on dry ground.

  3. 3

    Drain the lines

    Open a faucet at the lowest level of the house to relieve pressure, and open the highest one to let air in.

  4. 4

    Take photos

    Photograph the damage and the source before you clean up. Your insurer or landlord will ask for them.

  5. 5

    Call us

    Give the address, what you see and where the shutoff is. Then keep the area clear for the plumber.

Melrose water, permits and what they mean for your repair

Melrose buys its drinking water directly from the MWRA, so what comes out of your tap starts as Quabbin and Wachusett Reservoir water and is treated with monochloramine as a disinfectant. The city's water letter advises removing faucet aerators every few months and running the water for 3 to 5 minutes, so it is worth making that a habit.

Plumbing and gas permits in Melrose are issued by Inspectional Services at City Hall, 562 Main Street, and applied for through the city's online portal. Staff review can take two to three weeks, so a planned job like a bathroom remodel is best scheduled ahead. For a water heater swap, ask Inspectional Services whether a permit applies. Ask your plumber whether your job needs a permit and who pulls it.

The city flushes its water mains from time to time, and in 2025 the program ran from September 8 into late October. Flushing can leave water cloudy or rusty, so run the cold tap until it clears before you decide something is wrong with your own pipes.

Which service do you need?

Match the symptom to the page that covers it.

What you noticeLikely causeStart here
Water pooling or dripping from a pipeFailed joint, split pipe or fittingBurst pipe repair
Water meter moves with everything offHidden leak in the linesLeak detection
Sinks or tubs drain slowly or gurglePartial clog in a branch or main lineDrain cleaning
Sewage smell or backup at the lowest drainMain sewer line blockage or breakSewer line repair
No hot water, or a tank leakingFailed element, burner or tankWater heater repair
Basement water during heavy rainPump failure or overwhelmed pitSump pump service

Where we work

Our base is Melrose, and we also serve the nearby towns of Malden, Wakefield, Saugus and Stoneham. Each town has its own page with local details, and the areas we serve page shows them together.

Where we work

Emergency plumbing across Melrose and nearby towns

Call the same 24/7 number from any of these towns. We list our nearby coverage by town so you can see what is specific to where you live.

Burst pipe or backed-up drain right now?

Call the 24/7 emergency plumber line. We answer, we dispatch and we give you the price before work starts.

Call (339) 216-9771
Coverage area

Where Melrose Express Plumbing dispatches from

Our home base is 3-5 E Foster St, Melrose, and the 24/7 line also covers Malden, Saugus, Stoneham, Wakefield. The map shows the full service area.

Call (339) 216-977124/7 emergency line